水 Blogged

社区 involvement is a key part of our commitment to the places where we live, work and serve.  Contributions include both monetary donations as well as volunteer time and talent. While COVID-19 may have cut short our in-person community outreach efforts in 2020, a new series of virtual partnerships emerged.  

圣荷西 水 typically uses an underwater remotely operated vehicle (ROV) for inspections and sediment collection in our tanks. However, the team found a new use for the ROV when a large tank sprung a leak.

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圣荷西

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Most of us grew up with the

New ultrafiltration technology addresses winter stormwater challenges

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Climate change isn’t exactly a new subject, but there’s a lot that we’re still learning about it, such as how it works, what its effects will be, and when we’ll see those changes take place. In the water utility industry, climate change is changing our assumptions about the availability and quality of our water supply and how to manage this precious resource.

圣荷西 水 (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following: